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Return Eligibility
Customers may request a return within 30 days of receiving their order.
To be eligible for a return:
Non-Returnable Items
Items damaged due to misuse or improper installation are not eligible for return.
Return Process
To initiate a return, please contact support@primemegamart.com with your order number and reason for return.
Refunds
Once the returned item is received and inspected, a refund will be issued to the original payment method within 5 business days.
If you have any questions regarding returns, please contact
Email: support@primemegamart.com
Business Address: 204 RED MAPLE CT, CHALFONT, PA 18914
Customer Support Hours (EST):
Monday – Friday
9:00 AM – 5:00 PM
We aim to respond to all inquiries within 24 business hours.